Refund policy

At Snoutfits, your satisfaction matters to us. If something isn't right with your order, here's how we handle it:

Returns We accept returns within 30 days of delivery. To be eligible, items must be unused, unworn, and in their original packaging. Due to the nature of pet apparel, items that show signs of wear or have been used are not eligible for return.

Refunds Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery at contact@snoutfits.store with a photo of the issue. We'll send a replacement or issue a full refund, no return shipping required.

Order Cancellations Orders can be cancelled within 12 hours of purchase, before they enter processing. After this window, your order may already be in production/shipping and cannot be cancelled.

Non-Returnable Items Sale items and gift cards are final sale and not eligible for return or refund.

Contact For any return or refund request, email us at contact@snoutfits.store with your order number.